Introduction
Welcome to the Shop Tweak Documentation!
Shop Tweak is a comprehensive booking and management platform built specifically for car detailers, mobile detailers, window tinters, and other autobody businesses. Developed by industry professionals, it delivers a suite of specialized tools designed to optimize your operations and elevate customer engagement.
Our all-in-one platform equips you with a powerful online and internal booking system, a client CRM, staff management tools, quality control features, and a dynamic service package editor. These integrated tools streamline scheduling, client management, service delivery, and operational quality, creating a seamless experience for both your team and your customers.
Explore the Documentation
The Shop Tweak Documentation offers in-depth guides and detailed information to help you maximize the full potential of our software. Here, you'll find everything you need to effectively use Shop Tweak, from initial setup to advanced features.
Whether you're configuring your account, managing client data through the CRM, or optimizing services using the dynamic packages editor, this documentation delivers valuable insights and step-by-step instructions. Explore each section to discover the tools and features that will help you streamline your operations and improve customer engagement.
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Quick Links
Frequently Asked Questions
How can I customize the online booking system?
To customize your Shop Tweak booking system, go to the "Settings" section and select "Booking System". Here, you can edit elements like your logo, URLs, and other key details. To manage the service packages displayed to clients, visit the "Packages" section in your dashboard. This ensures you have full control over what your clients see and can choose when scheduling appointments.
Where can I manage bookings?
Bookings can be managed in the "Bookings" section of the dashboard, where you can view, modify, or manually add upcoming, completed, and pending bookings.
How can I add or manage users?
To add or manage users in Shop Tweak, go to the "Staff Management" section of the dashboard. Here, you can create user profiles, assign roles, and manage permissions for your team members.
How do I update my profile information?
To update your profile in Shop Tweak, click the "Settings" icon in the bottom left corner of the dashboard, select your username, or use the icon in the top right corner. From there, you can easily modify your account, organization details, booking system, and other relevant settings.
Where can I see my client information?
You can access detailed client information in the "Clients" section of Shop Tweak. This area of the dashboard displays customer data in an organized columnar format, making it easy to review and manage client details efficiently.
Can I request new features?
Absolutely! We value user feedback as it helps us improve and evolve our services. You can submit feature requests directly to our support team by emailing [email protected]. While we can't promise to implement every request, we review all suggestions and consider them in our development planning.
Support
If you need further assistance or have questions not covered in our documentation, feel free to contact our customer support team at [email protected]. We’re here to help you get the most out of Shop Tweak and address any issues you encounter.